Refund Policy – GalaxyPlusT

Thank you for choosing GalaxyPlusTV. We truly value your trust and are committed to delivering high-quality IPTV services. If you are not fully satisfied with your purchase, we offer a 7-day refund policy for our IPTV services.

1. Eligibility for Refund

1.1 Refund Window

You may request a refund within 7 calendar days from the date of your purchase. After this period, we will no longer be able to process refund requests.

1.2 Eligible Services

Refunds apply exclusively to IPTV service purchases made within the specified 7-day window.

2. How to Request a Refund

To initiate a refund request, please follow these steps:

2.1 Contact Us

Email us at support@iptvgalaxyplus.com or message us via WhatsApp within the 7-day refund period. Be sure to include:

Your order details
A brief explanation of the reason for your refund request

3. Refund Processing

3.1 Method of Refund

Refunds will be issued using the same payment method used during the original transaction. If this is not feasible, we will contact you to arrange an alternative solution.

3.2 Processing Time

Once your refund is approved, please allow up to 1 business day for the refund to be processed. The time it takes for the funds to appear in your account may vary depending on your payment provider.